EEO Employer and Affirmative Action:

It is the policy of Desert Haven Enterprises to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law. This policy relates to all phases of employment, including, but not limited to, recruiting, employment, placement, promotion, transfer, demotion, reduction of workforce and termination, rates of pay or other forms of compensation, selection for training, the use of all facilities, and participation in all company-sponsored employee activities. Provisions in applicable laws providing for bona fide occupational qualifications, business necessity or age limitations will be adhered to by the company where appropriate. As part of the company's equal employment opportunity policy, Desert Haven will also take affirmative action as called for by applicable laws and Executive Orders to ensure that minority group individuals, females, disabled veterans, recently separated veterans, other protected veterans, Armed Forces service medal veterans, and qualified disabled persons are introduced into our workforce and considered for promotional opportunities.

Pay Scale: $18.50 - 20.00 an hour

1. GENERAL RESPONSIBILITIES:

Provide training, supervision, and oversight for persons with developmental disabilities assigned to perform a variety of multi-purpose services and related activities at various for-profit and not-for-profit businesses throughout the community-at-large. Ensure completion of assigned services and related activities in keeping with established schedule, safety guidelines, and the statement of work/customer specifications for each site. Further supports and assists consumers in the achievement of individual goals and objectives for increased independence and personal and vocational success, as outlined in their individual service plans.

B. SPECIFIC DUTIES (essential duties are highlighted in bold print):

1.) Effectively supervise and thoroughly train consumers with regard to services to be completed at each site (refer to Site At A Glance for details), ensuring that crew members understand the tasks they are to perform and are able to identify and to properly and safely utilize required tools, equipment, and related supplies.

a. Responsibilities to assigned consumers include:

1. Ensure individual is adequately oriented to the service area (individual community business sites)
2. Provide training on the identification, use, handling, operation, and maintenance of required tools, equipment, and related supplies.
3. Supervise crew members to ensure their safe and proper use, handling, and operation of tools, equipment, and supplies and overall safety in the performance of related activities. Provide additional training and/or corrective action, as needed.
4. Observe consumers’ performance and provide objective feedback to case management staff with regard to their abilities, behaviors and attitudes, as well as their strengths and limitations, as required; document such. Report any unacceptable or unsafe performance and/or behaviors immediately.
5. Maintain consumer accountability at all times.
6. Evaluate each consumer’s task performance and progress as required.
7. Participate in team conferences/meetings with Counselor/Program Manager concerning persons served, as needed.
8. Safely transport consumers to and from work sites.???????

2.) Delegate work/task assignments, monitor individual crew member and group performance, and support the crew in task completion in a manner that ensures a steady work pace and completion of each site(s) within the required time frame and in accordance with the statement of work.

1. Demonstrate complete and thorough knowledge and understanding of the tasks to be performed at each site.
2. Delegate work assignments and monitor crew members individually and as a group to ensure a steady work pace, proper performance, and the quality of the tasks completed.
3. Support the crew in the completion of assigned tasks.
4. Ensure crew members not only complete the required tasks, but do so in a manner that meets the customer’s expectations for performance and quality; mitigates quality and performance deficiencies, as identified by DH and/or the customer’s quality control personnel; and ensures customer satisfaction.
5. Walk site and quality check results, ensuring crew members complete and/or re-do any areas missed and/or that are not in keeping with the statement of work. Immediately advise supervisor of any tasks that cannot be completed and the reason for such.???????

3.) Demonstrate knowledge, skill, and proficiency with regard to how equipment, tools, and vehicles used work/function and are to be operated; immediately report any issues, and ensure required service as needed and proper handling, operation, and care to avoid damage from improper use and/or neglect.

1. Care for and ensure proper working order of any assigned vehicle, equipment, tools, etc.
2. Report to supervisor any needed maintenance, repair, or replacement in a timely manner.
3. Ensure transit vehicle is properly maintained, cleaned and fueled on a daily basis. Safely transport consumers to and from work sites.???????

4.) Assist and support in the implementation of each consumer’s Individual Habilitation Plan by:

1. Having familiarity with and understanding of the goals and objectives to be achieved by each consumer;
2. Following the recommendations within the plan in support of goal achievement;
3. Ensuring consumers are properly and thoroughly oriented to the requirements at each vocational training site;
4. Advising program management staff of consumer progress, additional training needs, and/or issues requiring immediate attention or possible goal modification, as they occur;
5. Documenting observations and findings consistently and thoroughly for timely submission to program management staff.???????

5.) Follow and comply with all DHE and worksite safety policies and procedures, including the use of required personal protective equipment (PPE), ensuring the same of all crew members, and use good judgment concerning safe work behavior and practices; cooperate with safety efforts; report potential hazards and/or safety violations immediately.

1. Accurately complete and maintain consumer observations/notations, and any other documentation required.
2. Conduct, participate in, and document monthly emergency drills with crew members and submit paperwork to supervisor in a timely manner.
3. Interact effectively with counselor/program manager, as needed, to share and discuss any issues or concerns regarding consumer performance, behavior, etc. to best ensure consumer success on crew.
4. Attend staff meetings and in-services as required.
5. Advise supervisor of any and all communications and/or happenings that are significant and/or unusual.
6. Maintain responsibility for consumer supervision, accountability, and training during paid lunch period.
7. Serve as a positive role model for consumers, as well as for coworkers.
8. Comply with DHE’s Code of Conduct and other agency policies and procedures and guidelines relative to ethical and professional business practices, interpersonal relationships, and personal conduct.
9. Perform other related duties as required.

MACHINES OR EQUIPMENT OPERATED: Vehicle to transport consumers to/from worksites; chemicals (if involved), equipment (related to the tasks performed) (Varies from contract to contract—see Scope of Work - SAAG for details)

WORKING CONDITIONS: Monday through Friday; 30-minute on duty meal period; one or two 10-minute personal break(s) – depending upon number of hours worked per day (If scheduled more than 6.5 hours per day = 2 personal breaks). Start and end times vary, as do the number of hours per day, depending upon responsibilities assigned. The earliest shift begins at 7:15 a.m. and the latest shift ends at 4:15 p.m. The typical number of hours per shift are 6.5, but can go as high as 8 hours per day, depending, again, upon assigned responsibilities. Supervisor will advise of scheduled work hours.

SUPERVISION RECEIVED: Annual Performance Review; observation and feedback, customer input, consumer feedback, and weekly, monthly required paperwork

SUPERVISORY RESPONSIBILITIES: Consumers 1 to 4

QUALIFICATIONS:

1. Minimum General Education: High School diploma or equivalent; degree preferred in related field
2. Specialized Education or Training: Current certification in First Aid and CPR required
3. Minimum Work Experience: One-year supervisory or training experience. Experience preferred working with individuals with developmental disabilities and/or two years performing similar duties.
4. Special Skills or Attributes Required:

1. Instruct and deal effectively with persons with developmental disabilities.
2. Plan and delegate group and individual work assignments to consumers.
3. Physical ability to lift, and operate related equipment. (See Physical/Environmental/Mental Demands form for position)
4. Possess valid CA driver’s license, maintain good DMV record. Ability to safely transport consumers to/from worksite.
5. Ability to give simple and clear instructions to consumers.
6. Ability to understand, remember, apply and communicate oral and/or written instructions or other information.
7. Ability to write legibly, complete routine forms, compose descriptive notes, basic reports and maintain documentation.
8. Ability to apply common sense in performing job.
9. Ability to understand and follow basic instructions and guidelines.
10. Ability to establish and maintain cooperative, professional working relationships with others.